Account Login FAQ

For the best experience, please use Google Chrome on a desktop or laptop computer when accessing jccsf.org/myaccount.

Do I have an account already?

If you have previously registered for a JCCSF class online, purchased tickets to an Arts & Ideas event, or have a membership, you may already be in our system.

How do I check if I have an account?

Click the “Create an account” link at jccsf.org/myaccount, fill in the required information and use the email that is most likely on file with the JCCSF and click “submit”.

If you see an alert that says “This user already exists,” you already have an account. Click “Reset Password” and a system generated e-mail will be sent to you so you can choose your own password. Once your e-mail/username and password are set up, you can continue with registration.

How do I create an account or log in?

STEP 1: You can create an account or login at jccsf.org/myaccount.

STEP 2: Enter in previously created log in information or click “Create an account”. Account holders must be 18 or older. If you want to register a child for a program, they can be added after creating an account.

STEP 3: Once in your account, you can sign up for classes and programs for youth and adults, access your transaction history, billing and contact information, or change your user name/password.

Visit our Registration FAQ for more information. If you experience any issues, contact support@jccsf.org or call 415.292.1200.

What information is available in my account?

The JCCSF My Account is a portal to your account and contact information for reference and updating. Your account holds the contact information we have on file for you and anyone in your household and previous transaction history. You can update your credit cards used for registrations and stored credit cards for monthly billing in addition to address and birthdate information for you and your household.

What if I forgot my password?

If you forgot your password, select “Forgot Password?“ on the My Account login page. You’ll receive an email to reset your password. Check your email for a message from  JCCSF My Account, donotreply@jccsf.org. You may need to check your spam folder. Click on the link provided in the email to reset your password. If you receive an error, please contact us at support@jccsf.org for assistance. 

I need more help.

If you need additional help, don’t hesitate to reach out to us at support@jccsf.org or call 415.292.1200 so we can help get your new account set up. View JCCSF Front Desk Hours.

Need help Registering? Visit our Online Registration FAQ page.